Monitoring servers and network health are features that have been on smartphones for a while, but it often comes in the form of remote desktop access or mobile Web access, and support for multiple systems has been sketchy. That is changing though. Smartphones are becoming first-class citizens among devices that keep IT staff updated on what is going on with enterprise IT systems.
Derdack is readying a new app for Windows Phone 7 that will connect directly to Microsoft System Center Operations Manager; Windows Server 2008 Server Manager; HP Operations Center; and IBM Tivoli Monitoring. It should be available from the Windows Marketplace in late July.
The Mobile Alert App takes advantage of Windows Phone 7 features like live tiles and push notifications. You can also elect to get some alerts old school via SMS or voice.
The app doesn’t just alert you to an issue, but gives you full details on the incident so you can determine whether or not you need to get up from dinner and deal with it immediately or wait until you show up for work the next morning. Derdack also claims the app integrates with existing help desk systems so incidents should be able to be assigned right from the phone.